Skip to content
Konectiv.Solutions
Konectiv.Solutions

Making Sense of Customer Experience.

  • Home
  • About Us
    • Why Choose Us?
    • Partners
    • Speech-Soft Solutions
  • Expertise
  • Services
    • Contact Centre Practice
    • Speech Practice
  • Products
    • KOMANDEX Reskiller
    • Cisco CCE Contact Center Portal
    • EntrAI Intelligent Virtual Agent
  • Contact
  • Primary Menu
Close
Search
Menu
  • Home
  • About Us
    • Why Choose Us?
    • Partners
    • Speech-Soft Solutions
  • Expertise
  • Services
    • Contact Centre Practice
    • Speech Practice
  • Products
    • KOMANDEX Reskiller
    • Cisco CCE Contact Center Portal
    • EntrAI Intelligent Virtual Agent
  • Contact

SEARCH

Transitions Between Traditional Contact Centres and Cloud-Based ones

Can we? Could we? Should we? Shall we? Let us help you decide. Let us help you understand how your business uses your contact centre and what feedback different business...

Contact Centre Integrations Services

Use the data you already to make the customer contact journey successful the first time.

Making Sense of Customer Experience

Through End-To-End Consulting-Led By Specialists And Proactive CustomerExperience Management And Optimisation Services.

Our Expertise

01

Discovery Services

Most customer service failures can be attributed to the enterprise’s inability to align service strategy with the brand promise. The risk of taking a decision without structured approach results in poor investment decisions that lead to deteriorating customer experience. This...

02

Powerful Integration

Konectiv. defines contact management strategies that look to redefine and maximise all three primary enablers of contact – people, process, and technology. Always taking a business first approach, Konectiv. offers CX technology designs, implementation schedules and roadmap for the foreseeable...

03

Implementation

Streamlining operations and extracting maximum value from technology, while balancing costs and mitigating risks, isn’t easy. That’s why enterprises need technology specialists who have the adeptness to deliver contact centre solutions that range from simple integrations to optimising complex self-service...

About Us

Why Choose Us?

We have the best experts to elevate your business to the next level, try is and you will see! Great Team Konectiv.Solutions delivers technology of category-leading solutions in Collaboration, Contact Centre and Customer Experience. The company is transforming the technology through its capabilities in Cloud, Services and Global Deployment. Through a unique physical and digital distribution network, Konectiv and Speech-Soft Solutions extends its partners’ global reach while providing the local expertise needed to successfully navigate worldwide opportunities. The company combines expert technical and market knowledge with industry-leading partner enablement programs. Konectiv. delivers results together through its unique engagement model and...

Partners

Konectiv have relationships with many leading vendors in their fields, this allows us to ensure our customers are able to utilise services and products from best in class sources...

Services

Our services are designed to help you achieve your customer interaction goals in ways that are easier, faster and better. Our expert teams are creative, nimble, and focused on the...

  • Contact Centre Practice
  • Speech Practice
image

Assessment They are an effective tool to reveal customer service pain points and improve overall efficiency. Our expert consultants customize a solution that meets your specific needs. We also bring...

Found out more
image

We design and build speech applications that provide better customer experiences while meeting your ROI and cost of ownership goals.  Conversational and Natural Language DesignComplete IVR and Chat Boat SolutionsHosted or...

Found out more

Products

The Speech-Soft Contact Center Portal provides a simple yet comprehensive set of management tools that give you greater control of your contact center. It works in conjunction with the family...

Cisco CCE Contact Center Portal

KomandEX is the ideal tool for both partial and complete migration of legacy contact centers to the cloud since it can be used on top of several different platforms. It...

KOMANDEX Reskiller

CONNECT WITH US

  • Twitter
  • Email
Copyright All right reserved