The Speech-Soft Contact Center Portal provides a simple yet comprehensive set of management tools that give you greater control of your contact center. It works in conjunction with the family of Cisco Contact Center Systems to create a better CX experience without requiring in-depth knowledge of Cisco’s native scripting tools.
Through the secure web portal, you can better manage day-to-operations. Whether you prefer to have central control of your call center or want to empower your call center teams to make adjustments as necessary, we provide an easy-to-use management solution to achieve it. With a single tool, you can manage one or multiple contact center systems; even ones in large-scale hosted environments. Works with the family of Cisco Contact Center Systems.