Upstream

Upstream Works provides best-in-class Omnichannel Contact Centre software to increase agent success and customer engagement. We bring the customer journey together across all channels, interactions, applications and platforms with seamless integration, management simplicity and desktop elegance. For over 15 years, organisations around the world and across industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiency and transforming the connected customer experience. www.upstreamworks.com