Konectiv are a wholly-owned subsidiary of Speech-Soft Solutions LLC based in
Dallas, TX who are passionate about delivering Customer Experience.

Konectiv. enables business transformation for enterprises in the area of delivering Customer Experience. In recent times, Konectiv. has evolved from being a single channel expert to a specialist that converts omnichannel touchpoints into long-lasting customer journeys. Discover, Design, Implement and Optimise customer journeys for customers, making them happy and brand loyal.

Why Implement Customer Experience

Maximise the return of customer acquisition investment, ensuring recurrent revenues from customers.

In doing so, we are constantly focused on the right balance between all technologies be it Contact Centre, Work Force Management and A.I. based services. Our services and solutions are designed to be efficient for the departments in charge to deliver, manage and measure services, so that each necessary action is as intuitive and value added as possible.

To get there, we have built solutions that maximises the use of digital communication channels, in order to create experiences that strongly reflect both Customers needs and Brands expectations.

Konectiv. platforms integrate with customers proprietary systems, allowing to aggregate digital channels and ensuring structured and uniform content flows through all of them.

Today Konectiv. is present in Europe, Middle East, Far East and Africa with its solutions, thanks also to a network of international partners.

We are committed to
making your support experience Easy!